Does any of this sound like your Tuesday?
6 systems, built and tuned for property managers.
Tenant query handler
Rent, maintenance, lease, and admin questions answered via WhatsApp. Anything complex routes to your office.
Maintenance triage
Tenant sends a photo. System classifies the issue, dispatches the right contractor, and requests a quote.
Lease renewal drafts
60-day-out renewal drafts sent to tenants for signature. Owner approvals built in for variations.
Tiered rent reminders
Polite reminder on day 1 late, firmer on day 7, formal letter on day 14. Payment link attached to each.
Inspection scheduling
Entry and exit inspections auto-scheduled, reminders sent, checklist attached for the inspector.
Contractor coordination
When a job needs two contractors (plumber then tiler), the system sequences them and updates the tenant.
For a 300-unit property management company running the full pack.
We speak your stack.
Not listed? We integrate new tools on request, typically within two weeks.
Built to satisfy the regulators you already answer to.
Tenant and owner records tenant-isolated. No cross-sharing with other property managers in the network.
All tenant communications log-retained for the statutory minimum. Deposits and interest statements unaffected by the system.
System aligned with Property Practitioners Regulatory Authority standards on tenant communication.
Four phases. You decide how long each one runs.
Tenant queries and maintenance messages drafted silently. Daily digest for the manager to review.
Tenant query handler goes live. Rent reminders begin.
Maintenance triage live with contractor dispatch. Lease renewals drafted for review.
Inspection scheduling and multi-contractor coordination switched on.
The honest ones, answered honestly.
Who authorises a contractor being dispatched?
You do. Every dispatch waits for your approval unless you've pre-authorised jobs below a threshold (for example R1 500) with a specific contractor list.
What happens when a tenant is in dispute?
Disputed accounts are automatically flagged for human-only handling. The system steps out and routes every message to you.
Does it integrate with Payprop?
Yes. Payprop is the dominant SA property management platform, and we integrate first-class. Rentbook, WeConnect, and RedRabbit are also supported.
Can owners see what the system sends?
If you give them a view role, yes. They see outbound tenant communication and maintenance dispatch, but not other owners' data.
What about deposit refunds?
Deposit calculations stay with your team. The system drafts the refund communication and attaches the statement. A human approves before anything leaves.