Clinical services packThe empty 14:00 slot
The empty 14:00 slot
that fills itself.
Cancellations rebooked. After-hours symptom queries triaged. Recalls sent on time. Medical-aid claims chased. Your reception spends mornings with the patients in the room, not on the phone with the ones who aren’t.
4-min assessment POPIA-aligned HPCSA-respectful
D
Mr. Dlamini · 14:00
Patel & Associates · WhatsApp
Sorry, I can’t make 14:00 today. Stuck at work.
13:14
“We rebooked 14 cancellation slots last week. That’s three weeks of associate salary, recovered from people who weren’t going to show up anyway.”
· GP practice · Harare · composite voice
Pains we solve
Does any of this sound like your front desk on a Wednesday?
What is in the pack
6 systems, built for clinical practices.
Cancellation backfill
Patient cancels. System offers them alternates and immediately rebooks the empty slot from the waitlist.
After-hours symptom triage
Patient sends symptoms or a photo. System classifies urgency and either routes to on-call, books, or self-care script.
Recall and recare
6-month hygiene, annual checkups, vaccine boosters. Sent at the right cadence with a one-tap booking link.
Medical-aid claim chasing
Daily rejection report worked. Reason coded, missing docs requested, resubmission drafted for human sign-off.
Repeat prescriptions
Refill requests validated against script cycle, queued for Dr sign-off, sent to the patient’s preferred pharmacy.
Review and reputation
Post-visit, satisfied patients get a review nudge. Unsatisfied get a private feedback channel before they go public.
Tap any system to preview a real artifact.
Typical outcome · scaled to you
What does this look like at your practice?
Drag to fit your weekly volume.
Patient visits per week80
20400+
Average consult fee$65
$22 · GP$189 · specialist
Cancelled slots backfilled / wk
0 visits
≈ $389 saved per week
Medical-aid claims recovered / wk
0 claims
≈ $220 recovered per week
Combined monthly revenue impact
$0
Illustrative, based on comparable practices.
“My medical-aid rejections used to age 60+ days before someone touched them. Now they’re worked the same morning. Cash flow is a different conversation.”
· Dental practice · Bulawayo · composite voice
Plugs into what you use
We speak your PMS.
What we read
Patient messages and photos
What we write
Triage replies, booking links
Also live: Elixir-Live, MedEDI, Dentalogix. Anything else integrates within two weeks.
Compliance and trust
Built to satisfy the bodies you already answer to.
Rollout at your pace
Four phases. You decide how long each one runs.
Watch window length7 days
3d · aggressive7d · recommended21d · cautious
Phase 1 of 4 · 7d
Watch window
Cancellations and after-hours messages drafted silently. Daily digest for the practice manager to review.
Phase 2 of 4 · 7d
First wave live
Cancellation backfill goes live. Recare reminders begin.
Phase 3 of 4 · 14d
Half stack live
After-hours triage live with your escalation rules. Refills queued for Dr sign-off.
Phase 4 of 4 · 7d
Full pack live
Medical-aid claim chasing and review nudges switched on.
Ready when you areStart your watch window
Start your watch window
for your practice.
Three steps. No payment to start.
1
4-min assessment
Today, in the next 5 minutes
2
We plug into your PMS
Tonight · GoodX, HealthBridge, WhatsApp
3
First daily digest
Tomorrow morning at 07:00