Who authorises a contractor being dispatched?

You do. Every dispatch waits for your approval unless you've pre-authorised jobs below a threshold (for example R1 500) with a specific contractor list.

What happens when a tenant is in dispute?

Disputed accounts are automatically flagged for human-only handling. The system steps out and routes every message to you.

Does it integrate with Payprop?

Yes. Payprop is the dominant SA property management platform, and we integrate first-class. Rentbook, WeConnect, and RedRabbit are also supported.

Can owners see what the system sends?

If you give them a view role, yes. They see outbound tenant communication and maintenance dispatch, but not other owners' data.

What about deposit refunds?

Deposit calculations stay with your team. The system drafts the refund communication and attaches the statement. A human approves before anything leaves.

Pains 6 systems Outcome calculator Integrations Compliance Rollout → Start watch window

Property management pack

The Monday backlog
that never arrives.

Tenant queries, maintenance triage, lease renewals and rent reminders, handled across the week, not just business hours. Your property managers spend Monday morning on tenants, not voicemail.

 4-min assessment No payment to start Cancel anytime

Naledi · Unit 4B

Harare · WhatsApp

Geyser is leaking again. Water everywhere

17:42

“I haven’t picked up an after-hours geyser call in six weeks. My wife noticed before I did.”

· 220-unit portfolio · Harare · composite voice

Pains we solve

Does any of this sound like your Tuesday?

→ Khayalo handles after-hours queries silently.

Fri 19:42

Tenant: “Geyser is leaking”

Fri 19:42

Khayalo classifies (Cat-1 leak), asks for a photo

Fri 19:48

Plumber dispatched, ETA 35 min

Fri 21:12

Resolved. Logged in Payprop. You read it Monday.

What is in the pack

6 systems, built and tuned for property managers.

Tenant query handler

Rent, maintenance, lease, and admin questions answered via WhatsApp. Anything complex routes to your office.

Maintenance triage

Tenant sends a photo. System classifies the issue, dispatches the right contractor, and requests a quote.

Lease renewal drafts

60-day-out renewal drafts sent to tenants for signature. Owner approvals built in for variations.

Tiered rent reminders

Polite reminder on day 1 late, firmer on day 7, formal letter on day 14. Payment link attached to each.

Inspection scheduling

Entry and exit inspections auto-scheduled, reminders sent, checklist attached for the inspector.

Contractor coordination

When a job needs two contractors (plumber then tiler), the system sequences them and updates the tenant.

Live preview · WhatsApp draft

Naledi · Unit 4B

Hi Naledi, your December rent reflected on the 28th. Statement attached. Anything else I can help with?

Drafted by Khayalo · approved by Lerato 14:02

Tap any system to preview a real artifact.

Typical outcome · scaled to you

What does this look like at your portfolio size?

Drag to fit your business.

Units under management300

502 000+

Property manager’s effective hourly rate$22/hr

After-hours calls cut

0/wk

Was 25/wk → Now 10/wk

Personal time recovered

0.0 hrs/wk

Friday night, Sunday morning, school plays

Hourly-equivalent value / month

Illustrative, based on comparable engagements.

“Renewal admin used to eat one full day every fortnight. Now it’s two hours of approving drafts.”

· 480-unit portfolio · Bulawayo · composite voice

Plugs into what you use

We speak your stack.

What we read

Tenant messages

What we write

Replies plus media

Not listed? We integrate new tools on request, typically within two weeks.

Compliance and trust

Built to satisfy the regulators you already answer to.

audit-log preview · what regulators see

14:02Read: tenant Naledi M. record (Unit 4B)Khayalo · auto

14:02Write: maintenance ticket #4421Khayalo · auto

14:11Approval: Lerato N. confirmed dispatchLerato N. · human

Rollout at your pace

Four phases. You decide how long each one runs.

Watch window length5 days

3d · aggressive5d · recommended21d · cautious

Phase 1 of 4 · 5d

Watch window

Tenant queries and maintenance messages drafted silently. Daily digest for the manager to review.

Phase 2 of 4 · 7d

First wave live

Tenant query handler goes live. Rent reminders begin.

Phase 3 of 4 · 14d

Half stack live

Maintenance triage live with contractor dispatch. Lease renewals drafted for review.

Phase 4 of 4 · 7d

Full pack live

Inspection scheduling and multi-contractor coordination switched on.

Ready when you are

Start your watch window
for property managers.

Three steps. No payment to start.

1

4-min assessment

Today, in the next 5 minutes

2

We plug into your stack

Tonight · Payprop, WeConnect, WhatsApp

3

First daily digest

Tomorrow morning at 07:00

The Monday backlogthat never arrives.